Part of castle school education trust

"Castle School Education Trust is committed to high quality education across the primary, secondary and sixth form key stages. Our schools cover the South Gloucestershire area. We encourage independence within each school within a strong framework of values."

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To report a child's absence for years 7-11 please email or call 01454 862395.  For 6th Form please call 01454 862333.  


Downend School fully recognises its responsibility under section 175 of the Education Act 2002 to safeguard and promote the welfare of children. We work together with other agencies to ensure we effectively identify, assess and support children who are suffering from harm. Safeguarding our school community is of paramount importance. We ensure that all our staff are aware of, and have the skills to deal with, any child protection or safeguarding concerns. We have robust recruitment procedures and professional development programmes which ensure that all our staff uphold our strong ethos and values. All of our staff receive regular updates as part of their child protection training.

If you have a concern about a child who attends Downend School:

  • Contact the school 01454 862300 or 
  • Non-urgent concerns or worries should be directed to the child’s Head of House
  • If you have a concern outside of school hours please contact In South Gloucestershire - Access and Response:  01454 866000 (Monday to Friday, 9.00 am to 5.00 pm or 01454 615165 for out of hours and weekends)

Information for Parents

The school follows the advice issued from the South Gloucestershire Safeguarding Board and their site has a range of useful information for parents and carers as well as numbers to contact if you have concerns about the safety and wellbeing of a child.

In Bristol - First Response:  0117 9036444


Downend School Safeguarding Team:

Designated Safeguarding Lead

Miss Charlotte Prowle

Assistant Headteacher


Deputy Safeguarding Lead


Mrs Pam Keegan

Senior Head of House/Grace House


Other Deputy Safeguarding Leads:


Mrs S Kaur - Head of Brunel House







Mrs L Yeates - Head of Muller House


Mr A Newman - Head of Carpenter House


Mrs K Long - Head of Sixth Form

The following documents give further information regarding safeguarding:

Keeping Children Safe in Education (2021) can be viewed here.

What to do if you're worried a child is being abused (2015) can be viewed here.

The CSET Child Protection and Safeguarding Policy

Working together to Safeguard Children (2018) 


Please find below a link to access Safeguarding information from South Gloucestershire regarding any concerns that you may have for the welfare or concerns of a child or adult.